TRL Software > About TRL Software > Privacy Policy

Privacy Policy

Corporate Details
TRL Limited
Registered Office: Crowthorne House  Nine Mile Ride 
Wokingham  Berkshire  RG40 3GA  United Kingdom
VAT No. 664 625 321

Data Protection Registration. Z6918343

TRL collects and uses information from our customers in the
following ways:

Subscription Services
Personal information provided by you as part of your subscription registration process is used by us to service and fulfil your account.

Payment Details
Any information provided by you in connection with any transaction regarding your credit or debit card numbers, expiry date and billing or delivery address will be used by us to process the transaction. These details will be stored on a secure server and may be used by us to facilitate and personalise future transactions with you. (NB, credit and debit card details are not stored for purchases made via our online store.)

Contact Details
We may use the contact details provided by you (such as your name, job title, telephone and fax number and your e-mail and postal addresses) to keep you informed about relevant new products and information services that we think will be of interest to you, either by post, phone or e-mail.  To register your communication preferences or if you do not wish us to do so please email

Third Parties
We do not sell, trade or rent your contact details to any third parties.  We may on occasion, pass on your postal details to trustworthy third parties to provide you with information about their services and products.  If you do not wish us to do so, please email 

Voluntary Information
We may ask you for further information such as your areas of professional interest and the size of your company. This information will be held and used by us to further improve the way we keep you informed of relevant new books and information services, and to target your needs more effectively.

Our on-line store uses cookies - small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to store your delivery details and items in your Shopping Basket between visits so that you don't have to re-enter this information every time you return to the site. If you choose you can usually change your web browser to disable storage of cookies.

We also use cookies to measure the flow and activity of traffic across some of our websites. If you accept our cookies, please note that they will remain in your computer for five years, unless you delete them. Please note that turning off cookies may limit the use of our website and services.

Changes to Privacy Policy
Changes to this policy will be posted here.

To Alter Your Details
To change any of the contact details we hold about you please e-mail us

Your Comments
Please send any comments about this website or privacy policy to